Frequently Asked Questions
How long does it take to receive my hanger?
Each hanger is made to order with care. Standard production time is 2-3 weeks, plus shipping.
This allows time for detailed craftsmanship, busy season demand, and boutique partnerships. If you’re working with a shorter timeline, rush options are available at checkout.
Do you offer rush orders?
Yes. Rush upgrades are available for brides on a tighter timeline.
These orders are prioritized within my production schedule to ensure timely delivery.
What if I need my hanger by a specific date?
Leave your “need by” date at checkout. I personally review every order and will reach out if timing needs to be adjusted.
Can I customize the hanger?
Yes. Each hanger is personalized with your chosen wording and thread color. We also offer enhanced customization options, including: coordinated ribbon and tassel details, custom-dyed elements to match your thread selection.
If you are interested, feel free to reach out for options and pricing.
Can you match my exact dress color?
Thread colors can be closely coordinated, but satin is offered in a curated selection of shades.
This ensures consistency, quality and the signature look of each piece.
Will my dress stay secure on the hanger?
Yes. Each hanger is built on a custom-designed metal frame with notches for gown straps, then padded and wrapped in satin for both strength and softness.
It’s designed specifically for bridal gowns-not just for beauty, but for support.
What makes your hangers different?
These are not standard hangers.
Each piece is part of an exclusive design-combining structure, softness, and fine detail to create something worthy of the moment it holds.
Soft things can be strong.
Can I see a proof before its made?
To maintain production timelines, proofs are not automatically sent.
However, you’re always welcome to request one at checkout.
What if I make a mistake on my order?
Please reach out as soon as possible. If your order has not entered production, I’ll do everything I can to adjust it.
Do you accept returns or cancellations?
Because each hanger is custom-made, returns are not accepted.
If there is ever an issue, I will always work with you to make it right.
Where are your hangers made?
Each hanger is handcrafted in my studio in the suburbs of Chicago, with close attention to detail and quality.
Do you work with bridal boutiques or venues?
Yes. I proudly partner with boutiques such as The Crystal Bride in Geneva, Illinois, where my hangers are used for gown presentations.
For partnership inquiries, I’d love to connect.
